Essential skills: It is critical that the candidate demonstrate the ability to: Develop and implement access/egress plans under a variety of emergency conditions, including conditions requiring specialist equipment and/or procedures Demonstrate: proper use of various types of access/egress equipment including specialist equipment, in a variety of situations recognition that client, personnel and bystander welfare is paramount in access and egress procedures recognition and observance of WHS requirements ingenuity in overcoming difficult access/egress situations In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role This includes the ability to: Use problem solving skills including: using available resources innovatively analysing information quickly making decisions that ensure client welfare and their safe access/egress in an emergency situation Use oral communication skills (language competence) required to fulfil job roles as specified by the organisation, including: asking questions active listening asking for clarification from client and/or other persons at the scene negotiating solutions effectively communicating instructions to a wide range of people acknowledging and responding to a range of views Use written communication skills (literacy competence) required to fulfil job roles as specified by organisation, including: reading and understanding incident reports and case management materials preparing handover reports for staff from associated services and/or receiving agencies Use interpersonal skills, including: working with others relating to persons from differing cultural, social and religious backgrounds Apply effective stress management techniques/skills |